Terms and Conditions

Privacy Policy

Effective Date: April 15, 2022
Last Updated: May 27, 2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, interact with our advertisements, or communicate with us by email, phone, or SMS text messaging.

By using our website or services, you consent to the practices described in this policy.


Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Full name

Email address

Phone number

Mailing address

Company or business information

Appointment or inquiry details

Payment or billing information

Marketing preferences

Any information submitted through forms, chat widgets, surveys, or customer support requests

We may also automatically collect certain technical and usage information when you visit our website, including:

IP address

Browser type

Device type

Pages visited

Time spent on pages

Referral sources

Cookie identifiers

Advertising interaction data


How We Use Your Information

We use collected information to:

Provide and improve our services

Respond to inquiries and customer support requests

Schedule appointments and consultations

Send updates, confirmations, and service notifications

Deliver marketing and promotional communications

Improve website functionality and user experience

Monitor website analytics and performance

Comply with legal obligations

Prevent fraud, abuse, or unauthorized access

We may use third-party platforms and software providers to assist with communications, marketing, analytics, customer relationship management (CRM), and payment processing.


SMS Communications & Opt-In Policy

By submitting your phone number through our website, forms, scheduling tools, or other communication channels, you consent to receive SMS text messages from us related to:

Appointment reminders

Customer support

Service updates

Marketing and promotional offers

Account notifications

Message frequency may vary. Message and data rates may apply depending on your mobile carrier.

You may opt out of SMS communications at any time by replying:

STOP to unsubscribe
HELP for assistance

You may also contact us directly to be removed from our messaging list.

SMS Privacy Commitment

SMS opt-in data and consent will never be shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.

We only use SMS information for the purposes explicitly consented to by the user.


Cookies & Tracking Technologies

Our website uses cookies, pixels, tags, and similar tracking technologies to improve user experience, analyze website traffic, and support advertising and remarketing campaigns.

These technologies may collect information such as:

Browser and device information

Website usage behavior

Advertising engagement

Session activity

Referral and traffic data

We may use the following types of cookies:

Necessary Cookies

Required for basic website functionality and security.

Functional Cookies

Help remember user preferences and settings.

Analytics Cookies

Used to understand website traffic and improve performance.

Advertising & Remarketing Cookies

Used to deliver relevant advertisements across platforms such as Google, Facebook, Instagram, LinkedIn, and other advertising networks.

Third-party vendors may use cookies and tracking technologies according to their own privacy policies.

You may disable cookies through your browser settings; however, some website features may not function properly.


Data Sharing & Disclosure

We do not sell your personal information.

We may share information with trusted third-party service providers only when necessary to operate our business and deliver services, including:

CRM and communication platforms

Payment processors

Website hosting providers

Analytics services

Advertising platforms

Customer support software

These providers are contractually obligated to safeguard your information.

We may also disclose information if required by law, legal process, or to protect our rights and security.


Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, misuse, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


Data Retention

We retain personal information only for as long as necessary to:

Provide requested services

Maintain business and legal records

Resolve disputes

Enforce agreements

Comply with applicable laws and regulations


Your Rights & Choices

You have the right to:

Request access to your personal information

Request corrections or updates to your information

Opt out of marketing communications

Unsubscribe from email or SMS communications

Request deletion of your information where legally permitted

Disable cookies through your browser settings

To exercise any of these rights, please contact us directly.


Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.


Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will become effective immediately upon posting to this page.

Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.


Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us through our website or designated business contact channels.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Copywright 2026

All Rights Reserved | Koolden Digital Solutions

By providing Koolden Digital Solutions with your phone number and email, you agree to receive promotional SMS and Emails from us.

Koolden Digital Solutions will not share your personal contact information with other businesses or consumers.